CUSTOMER INFORMATION
Privacy Policy
Who we are and what we collect
Caviar Experts can be contacted at info@caviarexperts.co.uk. If you email or message us, we receive the details you provide, such as your name, contact information and enquiry. A basket may be stored locally on your device; online checkout and payment collection are inactive.
How we use information
We use enquiry details to respond and provide customer support. We use information necessary for these purposes based on our legitimate interests in handling enquiries, or to take steps you request before a purchase. When ordering opens, this notice will be updated to explain order processing and payment providers.
Sharing, retention and security
We may use service providers that host the website or deliver communications, and share information where the law requires it. WhatsApp conversations are handled by WhatsApp under its own privacy terms. We retain enquiries only as long as reasonably needed for customer service and legal obligations, and take appropriate steps to protect them.
Your rights
Depending on the circumstances, you may ask to access, correct, erase or restrict use of your personal data, or object to processing. Contact info@caviarexperts.co.uk to make a request. You can also complain to the UK Information Commissioner’s Office at ico.org.uk.
Questions? Contact us.